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| User Agreement |
Click here to download Refund Form
You ("The User") must read, agree with, and accept all of the terms and conditions contained in this User Agreement ("Agreement") before you may access and use any course material on this website. By accepting this Agreement, the User also agrees that his or her use of the website and course materials will be governed strictly by this Agreement.
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License Restrictions. The User is hereby granted a temporary, non-exclusive and limited license to access purchased course materials solely within the terms and conditions of this Agreement. This website and all course materials are owned and/or operated by Litespeed Education Pte Ltd ("The Licensor") and contain materials created in whole or in part by the Licensor, Licensor’s affiliated companies or other sources, and all such material is protected by Singapore and international copyright and/or trademark laws. The User may not modify, copy, reproduce, upload, post, transmit or distribute in any way, any materials from this site, including without limitation, any software or course materials, for anything but the User’s personal, non-commercial use in connection with a purchased course. The User may access the purchased course materials for individual use, including viewing on-screen, downloading small portions to a disk for personal, non-commercial use, and printing one paper copy for personal, non-commercial use.
Only one (1) individual may access and use the course materials using the username and/or password issued. As part of the subscription process for the course materials, the User will select or assign the course(s) to themselves within 7 days of receipt of notification email containing the username and/or password sent to them after Made Payment. THE USER AGREES THAT THE USER IS THE ONLY INDIVIDUAL ENTITLED TO ACCESS THE WEBSITE AND COURSE MATERIALS USING THE ISSUED USERNAME OR PASSWORD, AND THE USER AGREES NOT TO PERMIT OTHERS TO ACCESS THE WEBSITE OR COURSE MATERIALS USING THE AFOREMENTIONED USERNAME OR PASSWORD. The User further agrees that all actions taken by the User or any other user using the User’s username or password at or through the website will be attributed to and legally bind the User, even with respect to acts for which the User had no actual authority or to acts that were made in error.
Furthermore, the User agrees not to disrupt, modify or interfere with the website or its associated software, hardware, servers or course materials in any way, and agrees not to impede or interfere with others’ use of the website and course materials. The User further agrees not to alter or tamper with any information or materials on, or associated with the website.
- Payment. Successful credit card payment submission or successful receipt and clearance of cheque payment of the total course price specified ("Made Payment") is mandatory before the Licensor sends a notification email with the username and/or password to the User for the purpose of selection or assignment of the course(s) to themselves. Once the notification email has been sent to the User, he or she must select or assign the course(s) to themselves within 7 days, after which, the Licensor will inform the User through a reminder email to select or assign the course(s) to themselves if they have not done so.
- Refund Policy. After the User has assigned the course(s) to themselves, a window of 2 days is allowed for review purposes. Should the User wish to request for a refund, they may only do so within the window of 2 days by sending an email explicitly stating the purpose and reason to the Licensor, followed by a call to the Licensor to confirm their request for a refund. The User is not eligible for refund if he or she has not assigned the course(s) to themselves within the given 7 days of which the start date is marked by the sending of the notification email after Made Payment. The User is not eligible for refund if they do not send the said request for refund email or call the Licensor to confirm request for refund within the given window of 2 days. The course is considered sold and non-refundable should the User fail to meet the requirements of the Refund Policy. The reminder email should in no way, be used as a benchmark of any form as a request for refund. All refunds are subject to administrative charges which is 10% of the total price of purchase.
The Licensor will process the refund 2 months after Made Payment. The amount paid out to the User will be the Made Payment amount deducted by the administrative charges as stated above ("Refund Amount"). The Refund Amount will be posted to the User’s address and made payable to the User’s name as stated in the website shopping cart account. An email will be sent to the User and a call will be made by the Licensor before the Refund Amount is sent out to the User in the form of cheque payment. The User must inform the Licensor of any change to the account payable and to the mailing address at that point in time. The Licensor is not liable for any misinformation by the User.
- Limitation of Liability and Remedies. In no event and under no circumstances, including negligence, shall the Licensor or its affiliated companies or any of their officers, directors, partners, shareholders, managers or employees be liable for any damages, including without limitation, any punitive, exemplary, incidental, special or consequential damages, arising out of or in connection with the services, this Agreement, any course or course materials. The Licensor shall not be held liable for any delay, inaccuracy, error or omission therefrom, or in the transmission of all or any part thereof of the course materials or for any damages arising from any of the foregoing.
Any opinion, advice, statement, service, offer, or other information that constitute part of the content expressed or made available by third parties in any course material are not those of the Licensor.
The User agrees that any supplier of any portion of the licensed materials may enforce its rights against the User, even though that supplier is not a party to this Agreement.
The User’s sole and exclusive remedy for any liability of the Licensor hereunder, if any, for any claim for damages regardless of the nature of the claim, whether based in contract or negligence or otherwise, shall be limited to the amount of the User’s Made Payment to the Licensor under this Agreement for the course materials.
- Copyrights. The User agrees and acknowledges that all propriety rights including copyrights related to any course material belong solely to the Licensor or other parties, and all such rights are reserved solely to the Licensor and those third parties. The User shall not make any copies of any course material and agrees and acknowledges that the license is limited solely for the User’s personal non-commercial use associated with taking the course.
The User further agrees that he or she will not attempt to adapt, translate, decompile, disassemble, reverse engineer, or amend any Licensor software or course material. Further, the User shall not loan, transfer, reproduce, lease, sublicense, sell, publish, distribute, retransmit or otherwise provide access to any course material of the Licensor to any other person or entity.
The User is further expressly prohibited from placing or installing any portion of the course material or information from the website on any electronic media, including but not limited to, local or wide area networks, timesharing services, multiple processing units, multiple site arrangements, service or software rental bureaus, list servers, online services, electronic bulletin boards or forums, world wide webs or any other service that is Internet-enabled, without the express written consent of the Licensor.
- As Is, Where Is. The Licensor, any affiliated company and their officers, directors, managers, employees, partners, shareholders and any of their agents provide the website, related services and course materials "As Is" "With All Faults" and without any warranty or representation, condition, express, implied or statutory. The Licensor expressly disclaims any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement.
Without limiting the foregoing, the Licensor does not make any representations or warranties regarding the following: (a) availability of the website at any particular time, (b) freedom from interruptions or errors, (c) accuracy of the content or timeliness of any content found on the website, (d) transmission to, from or within the website, (e) functionality, (f) lack of viruses, (g) compliance of services, software and/or content with Singapore laws, or (h) that the website, software or course materials contained in the website will meet any particular criteria or performance of quality.
- User Representations and Warranties. The User represents and warrants to the Licensor that (a) the User possesses the legal right and ability to enter into this Agreement, (b) all information submitted by the User to the website is true and accurate, (c) the User will be responsible for all use of the User’s username and password even if such use was conducted without the User’s authority or permission, (d) the User is at least 18 years old and (e) the User will not use the website or any course material for any purpose that is unlawful or prohibited by this Agreement.
- Termination. The User agrees not to use the website or any course material for any unlawful purpose and the Licensor reserves the right to terminate or restrict the User’s access if, in the Licensor’s sole opinion, the User’s use thereof violates any law, infringes on another person’s rights or violates this Agreement, or if the User has breached any representation made in this Agreement.
- Indemnification. The User hereby indemnifies and holds harmless the Licensor, its affiliated companies and their employees, officers, directors, partners, shareholders and agents (hereinafter "Indemnities") from and against all claims, suits, liabilities, damages, costs, fees, expenses or losses arising out of or resulting from the use of the website or any course under this Agreement, including, but not limited to, any third party claims against Indemnities for patent, copyright and/or trademark infringement and/or patent interference resulting from the User access to the website and/or course materials.
- General. This Agreement contains the entire agreement between the parties regarding the User’s use of the website and course materials and supersedes any and all previous and contemporaneous oral or written agreements regarding the User’s use of the website and course materials.
This Agreement is personal to the User, which means that the User may not assign the User’s rights or obligations under this Agreement to anyone. No third party is a beneficiary of this Agreement.
The User agrees that the Agreement as well as any and all claims arising from this Agreement will be governed by and construed in accordance with the laws of Singapore applicable to contracts made entirely within Singapore and wholly performed in Singapore, without regard to any conflict or choice of law principles. The sole jurisdiction and venue for any litigation arising out of this Agreement will be an appropriate Court located in Singapore. The User thereby agrees to the jurisdiction of any Court located in Singapore.
© 2009. All rights reserved, Litespeed Education Pte Ltd. |
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